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Privacy Policy

Fg111 Privacy Policy & Data Protection

Fg111 takes the protection of your personal data seriously. This privacy policy clearly explains what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Applicable: Bangladesh
SSL Encrypted
Table of Contents
Introduction Data Collection Data Usage Data Sharing Cookie Policy Data Protection Data Storage Your Rights Minors Policy Changes Contact

What you should know: By using the fg111 platform or app, you agree to this Privacy Policy. Your data is never sold.

Introduction

Fg111 is an internationally licensed online gaming and betting platform. Protecting the personal information you provide while using our services is our top priority. This Privacy Policy ("Policy") is issued by fg111 and explains how we collect, store, use, and safeguard your data.

This Privacy Policy applies to fg111's website (fg111.win),
Applies to the mobile app and all associated services. If you begin using the platform before reading this policy, you will be considered to have automatically accepted its terms.

  • This Policy applies to all fg111 users located in Bangladesh.
  • Fg111 may update this Privacy Policy at any time.
  • Registered email addresses will be notified of any major policy changes.
  • If you have any questions, feel free to reach out to our support team directly.

What data is collected

Fg111 collects the following types of information to deliver its services. Each piece of data is collected for a specific purpose, and nothing beyond what is necessary is gathered.

Data Types What is collected Collection Time
Identity-Related Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number At Registration
Financial Information Mobile banking number, bank account Deposits & Withdrawals
Transaction History Deposit, Withdrawal & Betting Records On Every Transaction
Device Information IP address, browser, device model On Every Login
Usage Data Page visits, clicks, session duration While Using the Platform

fg111 never stores your password, PIN, or full payment card number.

How Information Is Used

Fg111 uses collected data only for specific, defined purposes. Your information is never used for any other purpose without your consent, and fg111's privacy policy is strictly followed in every instance.

  • Account management: Confirming registration, verifying logins, and managing user profiles.
  • Transaction Processing: Processing deposit and withdrawal requests accurately.
  • KYC verification: Verifying submitted documents to confirm age and identity.
  • Security assurance: Fraud prevention and account security protection.
  • Service Improvement: Analyzing user behavior to improve and optimize the platform.
  • Legal compliance: Meeting regulatory authority requirements.
  • Customer support: Issue resolution and complaint processing.
  • Promotional Communications: Sending you offers and bonus updates with your consent.

If you wish to opt out of marketing or promotional communications, notify our support team at any time.

Data Sharing & Disclosure

Fg111 never sells your personal data to third parties. However, information may be shared in the following limited circumstances.

  • Payment Processors: Sharing necessary information with bKash, Nagad, Rocket, or your bank to complete transactions.
  • KYC provider: Sharing documents with authorized third parties for identity verification.
  • Legal authorities: Disclosure of data is required when mandated by a court order or government directive.
  • Fraud Prevention: Sharing anonymized data with fraud detection services.
  • Technology Partners: Limited data shared with trusted technology providers for platform operations.

Before sharing any data with third parties, fg111 ensures they adhere to the same standard of privacy policy.

Data Security Measures

Fg111 uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL.
  • Two-Factor Authentication (2FA): OTP-based verification for added account security.
  • Data Masking: Sensitive information such as card numbers and bank details is masked before storage.
  • Firewall Protection: Unauthorized access is blocked by a robust firewall system.
  • Regular security testing: Regular penetration testing conducted by third-party security experts.
  • Data Backup: Encrypted backups are stored on secure servers.

If suspicious login activity or unusual account behavior is detected, fg111 immediately alerts the user and temporarily locks the account if necessary.

Data Retention Period

Fg111 does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements.

Data Types Retention Period
Account & Identity Information 5 years after account closure
Transaction Records Minimum 5 years (in accordance with AML regulations)
KYC documents 5 years after account closure
Customer support communications 3 Years
Log & Device Information 1 Year
Marketing Preferences Until consent is withdrawn

When the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Your Rights

Under fg111's Privacy Policy, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

1
Right to Access

You may request details on what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Data Portability

You may request a copy of your data in a structured format.

5
Right to Object to Processing

You may object to the use of your data for specific purposes.

6
Right to Withdraw Consent

You may withdraw your consent to marketing communications or optional data collection at any time.

Protection of Minors' Data

Fg111's services are strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.

  • Date of birth is collected at registration for age verification purposes.
  • If a user is found to be a minor, their account is immediately closed and any collected data is deleted.
  • If you become aware that your child has an account with us, please contact us immediately and we will take prompt action.

To parents and guardians: If you suspect your child is using fg111, please notify our support team immediately.

Privacy Policy Updates

Fg111 may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.

  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the changes, you may request account closure.

Contact Us

Contact us for any questions, complaints, or to exercise your rights regarding this Privacy Policy. fg111 takes every user privacy request seriously.

  • Email: [email protected]
  • Live Chat: Use the live chat window after logging into the platform.
  • Response Time: General requests within 48 hours; urgent matters within 24 hours.

Our privacy team is available 24/7, 7 days a week to process your requests.

Why fg111 is Trusted

Our Commitment to Protecting Your Data

Zero Data Sale Policy

Fg111 never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.

256-bit SSL Encryption

Every data transfer is secured with the highest level of encryption, making it virtually impossible for hackers to access your information.

KYC-based identity verification

Only verified users are allowed to open an account, which helps prevent both fraud and identity theft.

Data Minimization Policy

Fg111 only collects information strictly necessary to provide its services. We do not request data beyond what is needed.

Data Deletion Feature

You may request deletion of your account and associated data at any time. Data is not retained beyond the legally required period.

Regular Security Audits

An independent third-party team of experts regularly audits fg111's security systems to identify and address any vulnerabilities.

General Inquiries

Privacy Inquiries

No, fg111 never sells your personal information to third parties. Your data is used solely for service delivery, security assurance, and compliance with legal obligations.

Yes, you may request deletion of your data. However, if legal obligations apply — such as the requirement to retain transaction records for 5 years — deletion of that data may not be possible.

No, fg111 never stores passwords in plain text. Passwords are transformed using strong hashing algorithms, making it impossible to recover the original password.

In limited circumstances, data may be transferred externally for KYC verification or payment processing. This is always encrypted and handled exclusively through trusted partners who follow equivalent privacy standards.

You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing our support team. Please note that transactional and security-related messages cannot be disabled.

Join Our Secure Platform Today

Your data is fully protected at fg111. Play with confidence, backed by a privacy policy you can trust.

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